Lia did her apprenticeship in a travel agency, so she already had some contacts from her apprenticeship. Among others, she knows Kallaya Chaiyapornpattana. Kallaya is a young woman who lives in Bangkok and she is also a Thai woman. Her position in the travel agency is Manager-German & French Speaking Market.
1. How will tourism change sustainably in the coming years?
Before the pandemic the world and meaning of sustainability has become more and more common...The idea of building a new tourism structure where we will assume our responsibility and provide services according to it has become a priority nowadays. While moving to a full sustainability tourism will take long time , I truly believe that the Pandemic will accelerate the process in order to focus on 2 areas : Giving Back to the communities where we do send tourists to assure there is a sustainable tourism (CRM) from a to z , and actions in order to minimize the nature/animal fare impact.
2. Is the demand for sustainable travel for example overland transfers, sustainable hotels there?
At the moment we are starting to see that the requests are increasing from the TTOO side , in order to have the options of accommodations that follow sustainable action , in order to be promoted ( excellent example is ZEAVOLA Hotel in Phi Phi Island). At the same time some TTOO that do have series , are starting to add some CRM activities to add a solid value to the programs , and as a result supporting local communities. At the moment are personal actions as per vehicles sides as are harder to control (Emission of CO2).
3. Had Covid19 an impact on sustainability in Thailand?
As mentioned before perhaps has accelerated the actions by TTOO, and put more pressure on DMCs that were not following the sustainability leads
4. Are the costs for sustainable hotels massively horrendous compared to normal hotels?
At the moment there are not so many data to be compared , as most of the sustainable properties are 5* , and 4* Plus , and in terms of rates it is depending on the property : SONEVA KIRI ( one of the most expensive hotels in Thailand) , Zeavola ( the most expensive hotel in Phi Phi Island) , but there are also not that expensive hotels , so it does depend on the properties .
5. What are the target groups for sustainable tourism (rather families, individual travellers ect...)?
Sustainable tourism aim to cover all targets in tourism as it will be a new way of traveling . The change is coming from the mentality of the travelers , and it will take time but will target all travelers
We sincerely thank Kallaya for taking the time to answer the questions in detail despite the Covid pandemic. :-)